‘Really?’ blasts shopper after watching Costco customer return unwatered plant and fumes ‘members are ridiculous’ | 1MND9K5 | 2024-04-30 17:08:01
'Really?' blasts shopper after watching Costco customer return unwatered plant and fumes 'members are ridiculous' | 1MND9K5 | 2024-04-30 17:08:01
COSTCO'S lenient return policy has resulted in some iffy exchanges, including customers who bring in dead plants for refunds.
Costco famously promises a 100% satisfaction guarantee or your money back.
Luckily for shoppers, this leaves much wiggle room for returning items that most places wouldn't accept.
One Costco member snapped a picture of a person returning a dead plant and shared it on Reddit.
It appeared to be a dead poinsettia with withered, droopy flowers that had long lost their vibrant color.
The shopper making the return even put the plant in a trash bag, likely knowing it would be trashed after they were refunded.
"Really?" the caption of the photo read, which was posted around December.
"Members are ridiculous!" commented one person.
A few people actually gave the shopper some credit under the post.
"Look, at least it's still around the holidays," wrote one person.
"I've had people come back in January with all the poinsettias they bought and want a refund."
Another added, "Some people bring in live Christmas trees the first week in January. Yeah, it happens!"
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Costco employees sometimes get fed up with members who take the policy too far.
Someone claiming to be an employee described what happened to a customer who routinely returned bouquets of flowers.
"We had a lady who would return the roses her husband bought her after a week because they didn't last as long as she expected," they wrote in a Reddit post.
"After six to seven times of this happening, the front-end manager made a comment to her that she didn't seem satisfied with our roses and maybe she'd want to consider a different florist."
"She ended up calling corporate."
The higher-ups disagreed with the manager and told staff at the start that they would continue to "take them back without condition."
<p class="article__content--intro"> What are the details of the famous return policy? </p> </div> </div> Customers supported the employee and their manager.
"At this point, it's straight-up theft," commented one person.
'"The lady was likely a cheapskate," remarked another.
"The difference between people who are frugal and just plain cheap is stark."
Other employees have warned customers who abuse the policy can have their membership revoked.
The employee said in a Reddit thread that customers who return "60% to 70% of all purchases" will be flagged, and if the behavior continues, they could be banned from the store.
Another Costco member shared a crazy return they witnessed as a man brought in an odd item he bought five years prior.
Shoppers "stopped dead in their tracks" when they saw a shopper returning the leftovers of a 30-person dinner party.
More >> https://ift.tt/3lK2IZV Source: MAG NEWS
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